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The Online Ministry Checklist.

The weekly routine that makes sure the people watching from home are welcomed, heard, and prayed for: the chat host, the welcome loop, prayer requests, the crisis path, and a one-page weekly report. Hand it to your online host, and tape a copy next to the booth checklist.

Prints clean in black & white. Pairs with the Sunday AV checklist.

worship metrics · worshipmetrics.com/online-ministry-checklist

Church Date Online host

Our stream exists to (one sentence, said from memory):

WEEK

Before Sunday

  • Online host and a backup are scheduled and confirmed
  • Prayer link tested end to end: a test request reached a named person
  • Welcome loop updated with today's slide, service times, and the prayer link
  • Pastor knows the story of the day and plans to welcome people at home by name
  • End-of-service slide shows ONE next step, not five
T-10

Doors open online

  • Welcome loop running with countdown and audio (no black screen, no silence)
  • Online host in the chat with welcome and first-time messages ready to paste
  • Host has a direct line to the booth for tech problems
  • Host has a direct line to a pastor for people problems
LIVE

During the service

  • Every viewer who says hello gets a reply, by name
  • Online viewers welcomed from the stage in the first few minutes
  • "Need prayer?" lower third shown during the welcome and before the sermon
  • Wide and congregation shots used, so home viewers see a church, not just a stage
  • Anything personal moved from public chat to private care
SOS

If someone discloses a crisis

  • Acknowledge with compassion, briefly
  • Move to a private message immediately
  • Signal the designated pastoral responder
  • Stay with the person until the responder takes over
  • Share crisis resources (US: call or text 988 · immediate danger: 911)
SAME DAY

After the service

  • Every prayer request acknowledged personally, by a named person
  • Clip moments noted for Monday
  • Team asks: what story did we tell today?
MON

Weekly report

  • In-person attendance: ______ Live peak / unique viewers: ______ / ______
  • Replay views (7 days): ______ Prayer requests received / answered: ______ / ______
  • Community activity: ______ Follow-ups completed: ______
  • One note on what changed: ______________________________________

One rule for the whole online team: nobody who speaks up is ignored. Free AV monitoring, alerts, and attendance in one place: worshipmetrics.com · Help any hour: 910-WORSHIP

Why these exact steps?

Each line comes from a short guide with the full reasoning: the purpose statement, the welcome loop, the chat host role and crisis path, the prayer request workflow, and the six-metric weekly report. Not sure where to start? Run the 30-minute pathway audit first.

And the booth side can stop being manual: WorshipMetrics monitoring alerts your team the moment the stream or recording stops, so the people in the booth can watch the people at home. Service Metrics puts in-person and online attendance on one dashboard, so most of Monday's report fills itself in.

Call 910-WORSHIP 7 days a week