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Present Overview Worship presentation software — slides, lyrics, scripture, and stage display. Free Presentation Software Slide editor, lyrics, scripture, playlists, and your brand — free forever, unlimited users Lyrics Song slides built from your arrangements, with section colors and your church's brand Stage Display Current and next slide, chord charts in the right key, timers, and messages from the booth
Produce Overview Run the booth: switcher, cameras, audio, and volunteer roles. Tech Manager The desktop app that powers the booth — and no encoder hardware to buy Livestream Systems Good, Better, Best systems with a year of WorshipMetrics Max included AV Upgrades & Installation Consult, design, install, and train, with one project manager start to finish Church Livestream Setup What you need, OBS vs. vMix vs. ATEM, and a booth volunteers can run Cloud Control vMix and OBS from anywhere on Pro and Max — eyes on preview and program; ATEM control in the booth Camera Control Drive every PTZ camera from a browser on Pro and Max (beta) — live video, picture presets, focus lock Self Healing Know the moment your stream or recording drops — and restart it in one tap vMix Integration Full vMix control in the cloud on Pro and Max — and support that can see your settings OBS Integration OBS over WebSocket v5 — scenes, stream, and recording from anywhere on Pro and Max
Plan Overview Service prep, songs, and team assignments before Sunday starts. Services Plan the service, assign the team, schedule volunteers, and run Sunday from one workflow Service Metrics In-person and online (Max) attendance together — the leadership dashboard Songs Your song library — CCLI, keys, arrangements, and chord charts that transpose live
Publish Overview One feed in — every destination on Max, AI-clipped Reels, and signage out. Live Streaming Stream to YouTube, Facebook, your website, and any custom destination from one feed on Max Stream Health Live encoder telemetry on air, and on Max a scored report after every stream ReelsNew: AI Clipping AI Clipping turns Sunday's livestream into 60-second clips a newcomer will actually watch Grow Online From livestream to clips to a first-time guest walking in the door Social Media The printing press of our time: vision, policy, and a Christmas plan Slides & Signage Digital signage that updates from a phone and keeps the campus informed
Pulse Overview AV monitoring, alerts, and attendance in real time — free forever. AV Monitoring System health, device status, and booth observability with instant alerts Self Healing Stream-drop alerts by email or text, with a one-tap restart Attendance Count in-room and, on Max, online together without a separate reporting stack
Patch Overview Every device, wire, and signal path — documented and alive. System Documentation Device inventory, the living Signal Map, and patch sheets that survive volunteer turnover
People Overview The congregation, the volunteers, and the team that carries Sunday. People Members, guests, and attenders in one directory with households and follow-up Volunteers Capabilities, scheduling, communications, and replacement workflows Team Chat Real-time communication built for the booth, not a separate app Youth Clip Team Students who find your sermon's best moments and share them as clips
Support Overview Help, training, and success resources for your church team. Phone Support — 910-WORSHIP Call any hour for AI help with your system in front of it Luminos AI The in-app AI that diagnoses from your live system, not a script Knowledge Base Guides, troubleshooting, comparisons, and setup help for church teams Consulting & Project Management System reviews, workflow builds, training, installs, and production support Partners For AV integrators & consultants — talk to us about partnering Contact Email, phone, and practical help when you need it Help center Step-by-step guides for every page in WorshipMetrics
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hello@worshipmetrics.com 910-WORSHIP (910-967-7447)
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Privacy Policy

Last updated: October 14, 2026

This page summarizes how WorshipMetrics, a product of L&P Inventions, LLC, collects, uses, and protects your information when you use our services. The complete Privacy Policy, the one you agree to when you use WorshipMetrics, is published at app.worshipmetrics.com/privacy . If anything on this page differs from it, the complete policy governs.

1. Information We Collect

We collect information you provide directly (name, email, phone number, church details), information generated by your use of our services (attendance records, member data you enter), information about your booth's audio/video equipment and its health from the Tech Manager desktop app, your support calls, chats, and troubleshooting history, and technical information (device type, browser, usage patterns) to provide and improve our services.

2. How We Use Your Information

We use your information to provide the WorshipMetrics service, send transactional emails and text messages you have opted in to receive, improve the platform, and communicate with you about your account. We also use support and system data, with personal details removed, to improve the service, as described in section 5. We do not sell your data to third parties.

3. SMS/Text Messaging and Mobile Information

If you opt in to receive text messages from WorshipMetrics, we collect and use your mobile phone number solely to deliver the messages you have consented to receive: Sunday readiness and AV/livestream alerts you opted in to yourself in the app, and status updates on a support ticket you are on. Our own on-call staff also receive internal pages. We send no marketing texts, and churches cannot text their congregations through WorshipMetrics.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency varies based on your notification settings and your church's activity. Message and data rates may apply. You can opt out at any time by replying STOP, and get assistance by replying HELP or emailing support@worshipmetrics.com . See our SMS Terms and Conditions for full details, including the exact opt-in wording and the HELP, STOP and START replies, and section 8 of our Terms of Service .

4. AI Voice and Support Calls

Some calls and messages may be generated or assisted by artificial intelligence: Journey, the automated assistant on our support line, and Luminos, the assistant in the app.

Calls to our support line, (910) 967-7447, are recorded and transcribed to help our team support your church and to keep improving our help. The greeting says so first, and by staying on the line you agree to the recording. Support PINs are never recorded. Recordings are deleted 90 days after the call; transcripts are kept (see Data Retention). Recordings and transcripts are not sold and are not shared with third parties for marketing or promotional purposes.

5. How WorshipMetrics Uses Support and System Data

Using WorshipMetrics includes agreeing that we may use your church's support calls, chats, and troubleshooting history, and the system data the service collects (such as device status and history, network outages, devices that stop responding, and disk and performance measurements), to operate and improve the service, including to train and test WorshipMetrics' own AI and to study patterns across many churches. Before this use we remove passwords and personal details such as names, phone numbers, and email addresses, and we never use member lists, pastoral notes, children's information, or camera footage for it. Anything we share or publish from this work never identifies a church or a person. Our AI providers are not authorized to train their own models on this data. Your church agrees to this during setup, and it is a condition of using WorshipMetrics.

6. Service Providers

We use a small number of providers, each limited to the data its job needs: Clerk (sign-in), Stripe (billing), Resend (email), Twilio (text messages and the 910-WORSHIP support line, including call recording), Railway and Neon (hosting and database, in the United States), Cloudflare (file storage, live video delivery and edge services), Backblaze B2 (encrypted backups), Sentry (error reporting), and Anthropic, OpenAI, Google, AssemblyAI and Moondream (AI, transcription and vision features). The complete policy lists what each one receives.

7. Cookies and Advertising

We use essential cookies to keep you signed in and operate the service. We also use Google Ads conversion tracking: a Google tag on our pages helps us measure whether our advertising works (for example, whether an ad click led to a sign-up) and may set Google advertising cookies in your browser. For visitors in the European Economic Area, the United Kingdom, and Switzerland, this tag runs in a cookieless mode by default and stores no advertising cookies without consent.

Attribution: when you first arrive at our site, we keep a first-party cookie (wm_attr) for up to 90 days recording how you got here. If you came from one of our ads or a tagged link, that is the ad click ID and campaign tags. Otherwise it is the name of the website that sent you (for example, google.com or facebook.com), never the page you were on or what you searched for; if no website sent you, we set no cookie. It also records the page you landed on. If your browser sends the Global Privacy Control signal, we treat it as an opt-out: the Google tag runs without advertising cookies and we set no attribution cookie. If you later create a WorshipMetrics account, we store this with your account so we can see how churches find us and report to Google Ads which campaigns led to sign-ups and purchases. We don't set it for visitors in the EEA, the UK, or Switzerland.

You can opt out of personalized Google advertising at adssettings.google.com . We do not sell your data and use no other third-party advertising or cross-site tracking cookies; none of your church's member, attendance, or ministry data is ever shared with advertising services.

8. Data Retention and Deletion

We keep account and congregation data for as long as your account is active or as needed to provide the service. Stream recordings stay in your plan's storage until you delete them; if you move to a plan with less storage than you are using, we contact you before anything is removed. Support-call audio is deleted 90 days after the call. Support transcripts, chats, and case history are kept while your account is active, so we can help with problems that come back and improve our support; you can ask us to delete them at any time. To close your church's account and delete its data, email privacy@worshipmetrics.com ; we delete it within 30 days, except what we must keep for legal, billing, dispute or security reasons, and backup copies age out within a further 30 days (files) and 120 days (database).

9. Security and Access

We use industry-standard encryption and security practices. Your church and member data is isolated to your church: other churches can never see it, and within your church only the people you invite can use your account.

A small number of WorshipMetrics support staff can also open your church's account when that is reasonably needed: to help with something you asked about, to confirm that a fix we made is working on your real data, to keep the service running and secure, or to meet a legal obligation. Staff use a support view that never needs your password, look only at what the task needs, and every such session is logged.

10. Contact

Questions about this policy, or a privacy or deletion request? Email privacy@worshipmetrics.com

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