Are these fixed packages? +
No. They're reference systems: tested starting points. We'll adjust any system to fit your church, and the consultation is free.
Can I use the cameras and equipment we already have? +
Yes. Our systems accept any camera with HDMI, SDI or NDI output, and we'll build around your audio console and other gear.
Are the prices final? +
They're reference prices to help you plan. Your quote depends on your room, existing gear and goals. The best way to get the best price is to map your existing system against our diagram, so we can reuse what works and only quote what's missing.
Can you modernize the system we already have instead of replacing it? +
Often, yes. Map your current setup with our system checklist and we'll show you what to reuse, what to upgrade and what to add. Sometimes a single extra, like a Magewell Ultra Stream encoder or an NDI decoder for the overflow room, is all a church needs.
Can we build it ourselves? +
Yes. Each Livestream System has a high-level parts list right on this page, free to read and print. If you'd rather not build it, we'll build, test and ship it ready to plug in.
Who will we work with during the upgrade? +
A dedicated project manager, assigned to your church for the whole upgrade. We also ask you to name one on-site contact, who takes the system handoff. Remote setup is included, and on-site installation and training for each group who'll use WorshipMetrics (volunteers, band members, leadership staff and operations) are quoted separately.
Do we need vMix, or can we use OBS? +
The Good system runs free OBS out of the box. Better and Best include vMix for multi-camera production, replay and room outputs. Both come installed.
Why Windows instead of a hardware switcher? +
A software system does more (graphics, lyrics, recording, replay, multi-platform streaming), costs less to expand, and improves with updates.
Do the systems include cameras? +
No. Each system is the production computer, capture, software and monitoring, and it works with any camera that has HDMI, SDI or NDI output, including the ones you already own. PTZ cameras are a great add-on: we'll suggest models that fit your room and budget, look for NDI|HX3 support so one network cable carries video, control and power, and quote them in your consultation.
Is the WorshipMetrics software included? +
Yes. Every Livestream System includes 1 year of WorshipMetrics Max, a $1,188 value: livestreaming to every destination and recording, plus monitoring, Tech Manager, and the rest of the platform. AV monitoring and the Signal Map stay free forever after that.
What happens if something breaks before a service? +
Every system is monitored by WorshipMetrics and covered by a 3-year warranty. Better and Best get advance replacement, and remote access lets us fix many problems without a visit.
Do your systems support NDI? +
Fully. Every Livestream System takes NDI cameras through a PoE switch, sends video to lobby and overflow screens through NDI decoders, and when you add PTZ cameras, we suggest NDI|HX3 models. NDI lets one network cable carry video, control and power, which saves money on cabling, routing and mixing.
We're a Mac church. Can we still use this? +
Yes. Keep your Mac for ProPresenter, sending slides to the system over NDI or HDMI, or as a volunteer station; a Mac version of Tech Manager is on the way. We recommend a Windows computer for the core livestreaming system because it runs vMix, takes multi-input capture cards and drives the screens in the room.
Will this work with ProPresenter and our sound board? +
Yes. Lyrics and graphics come in over NDI or capture, and audio comes from your console by USB, Dante or SDI.
