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Legal

SMS Terms and Conditions

Effective September 28, 2026. These terms cover WorshipMetrics Sunday readiness texts and the other text messages WorshipMetrics sends. They work together with our Terms of Service and Privacy Policy.

1. What these texts are

WorshipMetrics Sunday readiness texts are operational alerts for the people who run a church's audio, video and livestream: a heads-up before a service when something in the booth needs attention, and urgent problems during a service. They are never marketing or promotional messages.

2. The kinds of messages we send

WorshipMetrics sends three kinds of text messages, all of them transactional or operational: (a) Sunday readiness alerts to the church staff and volunteers who opted in, as described above; (b) internal staff alerts to our own on-call WorshipMetrics employees when a customer's system needs attention; and (c) support ticket status updates to a person who opened a support ticket with us and asked to be texted about it. We do not send promotional or marketing texts, and nobody can be added to any of these lists by someone else.

3. How you sign up

You opt in yourself, in the WorshipMetrics app under Pulse > Alerts > Notification settings, by entering your mobile number and ticking the consent box. We record the time, the number and the exact wording you agreed to. Nobody else can opt you in, and Sunday readiness texts go only to numbers that opted in. Consent to receive text messages is not a condition of any purchase.

The consent wording you agree to

This is the exact text shown beside the opt-in checkbox in the app, and it is stored with your consent record:

Yes, text me Sunday readiness alerts from WorshipMetrics at this number: a heads-up before a service when something in the booth needs attention, and urgent problems during a service. Message frequency varies, usually a few messages a week around your services. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. Consent is not a condition of any purchase. SMS terms: worshipmetrics.com/sms-terms. Privacy policy: worshipmetrics.com/privacy.

4. How often

Message frequency varies, usually a few messages a week around your services. Message and data rates may apply, depending on your mobile plan.

5. How to stop

Reply STOP to any message to cancel; you will get one confirmation and nothing further from that number. Reply START to sign up again. You can also turn texts off at any time in Notification settings.

6. How to get help

Reply HELP to any message, email support@worshipmetrics.com, or call (910) 967-7447.

What you will get back

Replying to any message with one of these keywords sends the reply shown:

Reply HELP
WorshipMetrics Sunday readiness texts. Help: support@worshipmetrics.com or (910) 967-7447. Msg & data rates may apply. Reply STOP to cancel.
Reply STOP
WorshipMetrics: you're unsubscribed and will receive no more texts from this number. Reply START to resubscribe.
Reply START
WorshipMetrics: you're resubscribed. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.

7. Your number and privacy

We use your mobile number only to send the texts you signed up for. Mobile numbers and text opt-in consent are never sold, rented or shared with third parties or affiliates for their marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our full Privacy Policy explains how we handle your mobile number and messaging data.

8. Carriers

Wireless carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.

9. Contact

Questions about these texts? Email support@worshipmetrics.com or call (910) 967-7447. We're real people and we actually answer.

Plain-English summary (not a substitute for the sections above): you turn these texts on yourself in the app, they are booth alerts and never advertising, they arrive a few times a week around your services, reply STOP to end them or HELP for help, and we never hand your number to anyone for marketing.

Call 910-WORSHIP 7 days a week