You don’t have to figure this out alone
If your church’s AV system is old, complicated, or too dependent on a few volunteers, a second opinion helps. Someone who has worked with many church booths can often spot in minutes what’s been frustrating your team for years.
Here’s what a review with WorshipMetrics looks like.
Step 1: Take the checkup (2 minutes, optional)
The free AV system checkup sorts your problems into people, process, and equipment. It’s a good way to organize your thoughts before the call.
Step 2: Map your system (optional, but it helps a lot)
The more we can see, the more useful the conversation. If you can:
- Install Tech Manager, free, on your church’s streaming computer.
- Map your system in the Signal Map: a guided setup that documents your devices and how they connect, with a wiring diagram.
Now we’re looking at your actual system, not a description of it. Monitoring also starts keeping a health report after each service, so we can see real patterns.
Not ready for that? That’s fine. Just gather:
- A rough list of equipment (cameras, mixer, computer, projector, streaming setup)
- A few photos of the booth and any equipment rack
- What goes wrong most often
- Who runs it each week
The quickest version is our map-your-system checklist: mark what you have, what you need, and what you’re not sure about, and it’s attached to your consultation request. (See how to map your church AV system before a consultation.)
Step 3: The call (30 minutes, free)
Book a free 30-minute call, or call 910-WORSHIP and Journey, our AI phone assistant, will connect you with our team.
It’s a conversation, not a demo. We’ll ask about:
- Your church: size, number of services, where people watch
- Your team: who runs AV, how many can, how stretched they are
- Your system: what you have and how it’s connected
- What’s not working: in your own words
- What you want: at the end of the day, usually a livestream that works every Sunday
Step 4: What you walk away with
You’ll leave with a clear picture of:
- What’s people, what’s process, and what’s equipment (see is it the people, the process, or the equipment?)
- What can be fixed quickly and cheaply, often with documentation, a checklist, and monitoring
- What software can take off your team’s plate, and what it can’t (see how much can software fix?)
- Whether any equipment truly needs replacing, and in what order (see should we fix or replace?). If it does, we’ll show you which of our Livestream Systems fits, or a plan built around what you already own.
- Next steps, whether that’s doing it yourself or ongoing support
What it isn’t
- Not a pressure pitch. If a few free changes solve it, we’ll tell you.
- Not a lecture. You don’t need to know the jargon. Describe the problem the way you’d describe it to a friend.
- Not only for WorshipMetrics customers. Many churches call before they have an account.
If you want ongoing help
Some churches want a partner beyond the call: someone who knows their system and is there on Sunday mornings. WorshipMetrics offers support options from free monitoring and AI help to a production pro on call Sunday mornings. See pricing for what’s included.
Ready? Book your free call, or start with the two-minute checkup.
Related questions
- What happens on a WorshipMetrics discovery call?
- It's a free 30-minute conversation, not a sales demo. We learn about your church size, your volunteers and staff, your current tools, and what's not working, then recommend what makes sense, which may be small fixes rather than new equipment.
- What should we have ready for a church AV review?
- A rough list of your equipment, a few photos of the booth and rack, a short list of what goes wrong most often, and who runs the system each week. If you can, install Tech Manager and map your system in the Signal Map first.
- Will you just try to sell us new equipment?
- No. The goal is to find out what's actually causing the trouble. Many churches need documentation, a checklist, monitoring, and a few targeted fixes more than a new system. When new equipment is the right answer, we'll say so.
Is It the People, the Process, or the Equipment? Sorting Out Church AV Problems
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